Media Makeup understands the importance individuals attach to personal information (such as name, address, date of birth, personal email address, etc.). We are committed to managing and protecting the personal information individuals share with us.
For the purpose of this policy “individuals” refers to all persons enrolled or seeking to enrol with Media Make up Academy and Agency Pty Ltd (Media Makeup).
Through this policy Media Makeup seeks to ensure that individuals will be able to deal with this Registered Training Organisation (RTO) in confidence and that personal information is only used by the organisation in ways that are legal, ethical and secure.
As a respected educational and training organisation, Media Make Up Academy & Agency Pty Ltd is committed to complying with the requirements of the Privacy Act 1988 including the 13 Australian Privacy Principles (APP's) as outlined in the Privacy Amendment (Enhancing Privacy Protection) Act 2012.
In complying with the Privacy Act, the following explanation has been developed, detailing how the RTO shall meet the minimum standards for the collection, use and disclosure of personal information.
2. Use and Disclosure
3. Security, Storage and integrity of personal information
Media Makeup are required retain certain information relating to an individual who has completed a qualification (or part thereof) with the RTO for a period of 30 years, this includes:
Personal enrolment information
Records of Results
Records of learners participating in a program with Media Makeup that is approved for Vet Student Loans will be retained for a period of 5 years.
Once Media Makeup has no further use for the personal information for any purpose disclosed by the organisation, or is no longer required to retain the personal information as required by law, all reasonable steps will be taken to destroy or de-identify the information.
4. Right to access and correct records
Individuals have the right to access or obtain a copy of their personal information held by Media Makeup.
When requesting access to personal information, individuals shall:
There is no charge for an individual to access personal information however, Media Makeup may charge a minimal fee to provide a copy of the relevant personal information. Should fees apply, the individual will be notified in writing.
If an individual considers their personal information to be incorrect, incomplete, out of date or misleading, they can request (in writing) that the information be amended. Where a record is found to be inaccurate, a correction is made as soon as practical. There is no charge for making a request to correct personal information.
All requests for access to or alteration of personal information and records should be directed to our Student Liaison Officer at firstname.lastname@example.org or PO Box 3090 Rundle Mall, Adelaide SA 5000.
Where an individual believes that Media Makeup has breached one of the APP's or if you have any general queries about the privacy and security practices of Media Makeup, please contact the Student Liaison Officer at email@example.com.
If you believe that your personal information has not been dealt with in accordance with the APP’s, you may make a written complaint to the RTO as per our Complaints and Appeals procedure.
Your complaint should be addressed to:
Student Liaison Officer
PO Box 3090 Rundle Mall
Adelaide SA 5000
You may also email your complaint to firstname.lastname@example.org.
This policy is current, and made available to individuals enrolled or seeking to enrol with Media Makeup, by publication on our website www.mediamakeup.com.au. Any changes to this policy will also be made available on the website, individuals will not be notified separately.
Media Makeup advises prospective clients at the time of application of this policy and where to locate it on our website. This will ensure the applicant has given their informed consent for their personal information to be disclosed to the relevant third parties.
If you have any comments regarding Media Makeup’s privacy statement and policy please email these to, email@example.com
Also in VET Student Loans