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Refund Policy




Course Deposit

A twenty percent (20%) deposit of the course cost is required on enrolment to confirm a position in the course. The deposit is part of the total course cost. The deposit is refundable up until three weeks prior to the course start date, after which it is not refundable. In the event of a deposit refund, an administration fee of $100.00 will be deducted from the deposit amount. Written notification is required in the event of requesting a deposit refund.

Student Default and Withdrawal from Course

Students are required to provide written notification of withdrawal from any course or course component, prior to the commencement of the enrolled course, in order to obtain a refund for that course. If a student withdraws from the course prior to the course start date but after the three week deposit deadline the deposit is non refundable, however any further pre paid course fees will be refunded, less a $100 admin fee. The student may defer their course to another intake date within a one year period from the initial course start date.

If a student withdraws from the course after commencement of the course, then the student is required to pay any fees owing for the total course cost. No pre paid fees will be refunded to the student unless they can provide a medical certificate or show extreme personal hardship. In that case, fees may be refunded on a pro-rata basis, for example if 50% of the course program has been delivered then 50% of the fee paid minus the original 20% deposit and admin fee will be refunded. All refund claims will be paid to the student within four weeks from the date of receiving the notification of withdrawal. Refunds incur a $100.00 fee.

 

* For further details on all our policies please refer to our Student Handbook.